Support Services
We offer a wide variety of before and after sales support
Technical Repairs
Offsite
We have fully trained and skilled workshop repair and support personnel. Our dedicated experts are in place to assist with any carry-in repairs.
A return merchandise authorisation (RMA) is a part of the process of returning a product to receive a refund, replacement or repair during the product’s warranty period. After each repair evaluation, a job card will be completed detailing time taken and assistance offered, as well as the status of and cost associated with repair. Contact us to log your RMA.
A return merchandise authorisation (RMA) is a part of the process of returning a product to receive a refund, replacement or repair during the product’s warranty period. After each repair evaluation, a job card will be completed detailing time taken and assistance offered, as well as the status of and cost associated with repair. Contact us to log your RMA.
Onsite
We have fully trained and skilled in-house, on-site support personnel. Our dedicated experts are in place to assist our certified integrators with high-level support to resolve product integration, compatibility, setup and other challenges.
All certified associate integrators have undergone technical training and are capable of installing and supporting the products purchased from us. After each site visit, a job card will be completed detailing time taken and assistance offered, as well as the status of the support issue. Contact us to arrange on-site support.
All certified associate integrators have undergone technical training and are capable of installing and supporting the products purchased from us. After each site visit, a job card will be completed detailing time taken and assistance offered, as well as the status of the support issue. Contact us to arrange on-site support.